Maid of the Mist earns seventh consecutive TripAdvisor Certificate of Excellence
Maid of the Mist in Niagara Falls, U.S.A., has received another TripAdvisor® Certificate of Excellence. The achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
Maid of the Mist has been honored by TripAdvisor every year since the program for attractions began in 2011.
“Our guests expect and receive a high level of service on our tours,” said Christopher Glynn, president of Maid of the Mist Corp. “This recognition reflects the dedication and hard work of our associates who are extremely dedicated to making sure Maid of the Mist delivers an unforgettable experience.”
“This recognition helps visitors and clients alike identify properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping potential clients feel more confident in their booking decisions,” says Vice President of Industry Marketing at TripAdvisor, Heather Leisman.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimuminimum number of reviews and must have been listed on TripAdvisor for at least 12 months.