Passenger Screener

REVISED DATE: November 2025

JOB STATUS: Seasonal

FLSA STATUS: Non-Exempt

REPORTS TO: Facility Operations Manager

SALARY RANGE: $18.30

COMPANY OVERVIEW

Since 1846, our world-renowned passenger vessels have been providing up close boat tours in Niagara Falls, NY, USA to customers near and far. The 2020 season saw the debut of two new, all-electric, emission-free vessels, the first of their kind built in the U.S.

JOB SUMMARY

This position’s primary focus is the safety of the facility. This individual should be alert and aware of any suspicious activity, and on-going random baggage check as appropriate with Marsec levels.

DUTIES & RESPONSIBILITIES

Responsible for the screening of visitors that are requesting access to the Observation Deck/ Vessel Boarding Area
A pre-determined number of visitors will be randomly selected to have their bags physically inspected each day.
Possess excellent communications skills to guide the passengers through the inspection process using training received and tools provided
Report to the Facility Security Officer (FSO) any suspicious items found during the inspection
Maintain a daily inspection log
Daily setup and tear down of inspection station; chairs, table, tent
May also be asked to operate the employee shuttle driving a van or golf cart 1 mile to employee parking lot
Other duties or tasks may be assigned based on organizational needs

MINIMUM QUALIFICATIONS

To be considered for the role applicants MUST meet the following criteria.

Excellent communication skills working with visitors with diverse backgrounds and native languages
Strong attention to detail follow-through
Ability to work well under pressure
Perform tasks independently with limited or no direction
Strong organizational skills with the ability to multitask
The ability to work professionally with the public
To maintain a high level of confidentiality and be alert to potential security threats.
Driver record background screening

ERGONOMIC REQUIREMENTS: Standing, stooping, bending, light lifting, carrying. All the ergonomic requirements must be performed without signiﬁcant risk of injury to oneself or others or otherwise demonstrate or explain how one can perform essential functions listed above.

EDUCATIONAL QUALIFICATIONS: Must be able to clearly read, speak, and understand English. Ability to understand and execute complex oral and written instructions while working independently. Must be authorized to work in the US. Background check may be required.

This job description outlines the essential functions of this position, as determined by the company, on the date of acknowledgment by the employee. The company reserves the right to update and/or amend the job description at any time. In the event thatemployee’s job description is altered, the employee will be provided with a copy of the updated job description. Employee further understands and acknowledges that he/she must be able to perform the essential functions of this role, with or without a reason

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Maid of the Mist Corporation is an Equal Opportunity Employer.